Our trained face to face interviewers approach people on location to conduct short surveys. Intercepts usually happen at malls, stores, theatres, stadiums and events.
To fully understand the customer experience our trained interviewers pose as customers to unobtrusively observe and collect information.
We manage mail surveys from questionnaire design and delivery to collation of data and tabulation
Door-to-door is a personal face-to-face interview with all the advantages of feedback, explanations, the ability to show respondents product concepts and other stimuli for evaluation etc. This method enables us to target specific neighbourhoods and surveys are conducted mostly on weekends when a greater percentage of people are expected to be at home.